General Information
PRICING
Tents & Accessories
- Rentals are priced for up to a 6 hour rental period. Additional charges apply in excess of 6 hours based on your rental period.
- All Tent Rentals include Setup & Tear-down
- If Stakes are not allowed or setup will be on Pavement or Concrete, Please let us know beforehand- WE DO NOT SETUP OUR HIGH PEAK AND CANOPY POLE TENTS ON CONCRETE
Inflatables, Games & Concessions
- Rentals are priced for up to a 6 hour rental period. Additional charges apply in excess of 6 hours based on your rental period.
- Price includes Setup & Tear-down.
- Promo codes, special pricing, promotions and/or package deals can not be combined.
- Special Discounts can only be applied for orders that meet Minimum Delivery Amount for your event’s delivery zip code. If not, regular pricing to be followed.
- Prices are subject to change without notice.
- All Prices do not include Sales Tax. Orange County Sales tax is 6.5%. Others Varies from 6% -7%
Tables, Chairs, Pipe/Drape, Linen
- Rentals are priced for up to a 6 hour rental period. Additional charges apply in excess of 6 hours based on your rental period.
- Price DOES NOT include Setup & Tear-down. Curbside Service is offered. Setup and/or tear-down service offered at an additional cost.
- Promo codes, special pricing, promotions and/or package deals can not be combined.
- Special Discounts can only be applied for orders that meet Minimum Delivery Amount for your event’s delivery zip code. If not, regular pricing to be followed.
- Prices are subject to change without notice.
- All Prices do not include Sales Tax. Orange County Sales tax is 6.5%. Others Varies from 6% -7%
DEPOSITS & PAYMENTS
- A deposit is required to book your order & finalize your reservation. Deposits vary based on the order size.
- NO orders are reserved until a deposit is paid.
- Deposits are non refundable.
- All major credit cards are accepted and a 3% Convenience Fee will apply.
- Balances on All orders with an inflatable will be due 2 days before delivery when paying by credit card; can be paid via payment link on your emailed invoice. Cash is also okay at delivery.
- Balances on All orders that DO NOT include an inflatable will be due 2 weeks before delivery or self pickup and can be paid using your credit card via payment link on your emailed invoice.
- Money Orders & cashiers’s checks may be mailed. This must be arranged and approved by our staff beforehand and are due at least 2 weeks prior to All Orders.
- We do NOT accept checks (Some exceptions for Church, Universities, Government Organizations and Companies). This must be arranged and approved by our staff beforehand. All checks are due no later than 2 weeks from the Delivery or Self Pickup Date.
DELIVERY & PICKUPS
Most rentals are delivery only since we only allow pickup on certain items. Delivery fees may apply. Rentals are typically delivered early morning day of event and pick up at the end time of your event or after. Rentals can be picked up after the event given that it is within our service hours; otherwise you’ll need to choose the overnight booking option. (Delivery dates and times are subject to availability).
Delivery Schedule: | We deliver (7) days/week and most Holidays with the exception of Thanksgiving & Christmas- Service usually takes place the day before/day after. |
Delivery: | We deliver anytime before and up to an hour prior to your event start time. If you need a specific (time sensitive) delivery window, you MUST discuss this prior to booking to ensure that we can meet your request beforehand. |
Pickup: | We pickup anytime at or after the end time of your event. Usually within an hour or two after your end time depending on the driver’s route. If you need a specific (time sensitive) pickup, you MUST discuss this prior to booking to ensure that we can meet your request beforehand. |
ORDER NOTIFICATIONS:
- Customers will receive an email notification 3 days prior to the event day.
- Customers will receive a text notification the day prior to the delivery day which will include the delivery window.
- Your driver will give you a call when they’re on the way to deliver you rental. (We do not give calls when we’re returning to pickup).
No one has to be home for the rentals to be picked up as long as our staff has access to the rentals (Gate Code, Side gate or rentals left on porch).
- An additional fee will apply for time sensitive deliveries, earlier than usual delivery and after hour pickups. Time sensitive deliveries, early deliveries and after hour pickups are subject to availability.
- Last minute orders (24hrs of less) may be subject to a rush order fee.
BEFORE DELIVERY
Before the Fun Party Rentals team arrives at your event space please be sure of the following.
- There is a wide clear path to your desired drop off location of at least a 4ft-5ft.
- Set up space for All Rentals Items must be clear of any objects, pet droppings and overhanging power lines/tree branches before delivery staff arrives for setup.
- Sprinkler systems must be turned OFF if ANY Rental Items will be placed on the grass.
- If there are any restrictions for a truck or our staff to access the event site, then Orlando Fun Party Rentals must be notified prior to delivery.
- If there are time or date restrictions or requirements specific to your delivery site, then Orlando Fun Party Rentals must be notified prior to delivery.
- Handling fees will apply to deliveries that are greater than 75 feet from the delivery truck site.
- Handling fees also apply when equipment must be transported up or down steep slopes, stairs or elevators.
Please contact our office if there are any steps or stairs to get to your setup location. Additional fees may apply. (See Other Fees Table)
UPON DELIVERY RESPONSIBILITIES
- Upon delivery, the onsite contact assumes responsibility of all rental products ordered.
- It is the onsite contact’s responsibility to receive, inspect and count every product delivered.
- Once delivery is complete, Orlando Fun Party Rentals requests an onsite contact to provide a signature for confirmation that all rental items have been delivered.
BEFORE PICKUP
- All products must be returned to the original drop-off location. Items need to be returned in the condition they were delivered.
- ALL Tables and chairs must be stacked and folded in the same place as delivered. Tear-down fees will automatically be charged for any tables and chairs still setup upon arrival for pickup. Charges will be as followed.
- Table Tear-down service $3.00
- Chair Tear-down Service $.75
- Picking up trash off tables $ Price varies
- All linens must be clear of any debris and left over food and placed in a pile. DO NOT place wet linen in bags as they can form mildew and you will be billed for damages.
- Personal effects must be removed from rental items, e.g. vases, personal table linens, decorations, etc. All these items must be taken off Canopies and Tents before arrival for pickup.
WEATHER
In the event of extreme weather (Heavy rain, high wind, etc.,) customer and Orlando Fun Party Rentals have the right to re schedule your order. If rentals are left during bad weather lessee is liable for any damage that may accrue to rental equipment, personal property, or injuries to customer or customer’s guest.
MODIFICATIONS, RE-SCHEDULING OR CANCELLATION
- We try our best to accommodate requests to add items to your order up until the day before delivery.
- Additional charges will apply for second trips to your event.
- To re-schedule or cancel your event, sufficient notice must be given.
- Any re scheduled event is subject to availability of activities at the time of notification of postponement.
- Cancellation requests after delivery and setup has begun forfeits any refund